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Contact us on 07584 250 637 or info@theEnchantingCakeCompany.co.uk

FAQs

Do you deliver?

Yes we do offer a delivery and set-up service throughout London and parts of the UK. Call us for a quote to your required destination. We can also arrange for you to collect your cake from our South London studio. All cakes are packed ready for transport.

How far in advance do I need to book the cake?

We would recommend at least 3-6 months lead time, to guarantee your date, especially during Summer months, as these are our busiest dates. However sometimes we can accommodate last minute requests so call the studio to check availability.

Do I need to pay a deposit?

We require a 25% non-refundable deposit to book your date, or if you have yet to decide your chosen design then a deposit of £150. Full payments must be cleared 4 weeks prior to your event.

Can we try the cakes first?

Yes we offer a private consultation and cake tasting for weddings cakes. This includes a tasting for you & your fiancé, and you can sample 3 of our most popular flavours. You will also get a chance to look through our portfolio and view our most recent cake designs.

Can I change the design after I have placed my order?

We are happy to alter any aspect of your cake design including size, colours or style, up to 4 weeks in advance, however we will try our best to accommodate last minute changes. This may incur additional charges depending on the alteration and all changes must be confirmed in writing or by email.

I want a tall multi tiered cake but I don't have that many guests?

No problem! We can make dummy tiers which look just like cake and add height to your creation without wasting extra portions.

I have a lot of guests to feed but don't want a massive cake?

Likewise, if you require additional servings we can provide you with extra cutting cakes. These cakes are iced but not decorated and are kept in the kitchen ready for serving.

There is a cake design I like by another cake designer, can you copy it?

Most cake designs are copyrighted by the designer so we cannot copy a design exactly, although we can take inspiration from it and personalise it to suit you and your theme. We do offer a bespoke design service so if there is a particular style you like that you cannot see on our website, just ask and we can create a cake especially for you.

What size cake do I need?

The size of cake will depend on how many guests are attending and whether you are serving the cake as dessert or finger portions. Finger portions are more commonly served at weddings, they are half the size of dessert slices and are usually served with tea after a full 3 course meal. Please take a look at our size guide page to give you an idea of how many portions each cake will give you.

Can you use fresh flowers on my cake?

Yes we can arrange fresh flowers on the cake, all of our designs are adaptable to accommodate fresh or sugar flowers. The prices quoted for our cakes do not include the cost of fresh flowers, as these are usually provided by your florist. This ensures that your cake will match perfectly with your venue flowers and bouquet. You will also need to check with your florist if any flowers in your arrangement are poisonous as these cannot be used on the cake - an alternative to this is to use sugar flowers, which you would also be able to keep afterwards as a memento.